WARRANTY & MANUFACTURER DISCLAIMER

Effective Date: June 2026

This Warranty & Manufacturer Disclaimer (“Disclaimer”) applies to all products displayed, offered, or sold through softrepairs.com (the “Website”), operated by Soft Repairs (“Soft Repairs,” “we,” “our,” or “us”).

By purchasing products through the Website, you acknowledge and agree to the terms outlined in this Disclaimer.

General Warranty Information

Certain products offered through the Website may include warranties provided by their respective manufacturers, suppliers, or authorized distributors.

Any available warranty coverage is generally governed by the terms established by the applicable manufacturer or supplier and not by Soft Repairs.

Customers should review all product documentation, packaging materials, and warranty information provided with a product at the time of purchase or delivery.

Manufacturer Responsibility

Any warranty offered by a manufacturer remains solely the responsibility of that manufacturer.

Warranty coverage may vary based on factors including:

• Product type
• Product model
• Product category
• Geographic location
• Manufacturer policies
• Supplier requirements
• Purchase date
• Product registration status

Questions regarding warranty eligibility, coverage, repair services, replacement procedures, warranty duration, exclusions, or claim requirements should be directed to the applicable manufacturer where appropriate.

No Independent Product Warranty

Unless expressly stated in writing, Soft Repairs does not provide separate product warranties, performance guarantees, repair commitments, or service obligations beyond those required by applicable law.

The availability of a product for purchase through the Website should not be interpreted as a representation that the product is covered by a warranty provided directly by Soft Repairs.

Warranty Coverage Limitations

Manufacturer warranties may include limitations, exclusions, conditions, and requirements determined solely by the manufacturer.

Examples may include exclusions relating to:

• Misuse
• Improper installation
• Unauthorized modifications
• Physical damage
• Accidents
• Environmental conditions
• Improper maintenance
• Normal wear and tear
• Use outside approved specifications
• Failure to complete required product registration

Customers should review the applicable manufacturer documentation for complete warranty terms, conditions, and limitations.

Product Performance Disclaimer

Individual product performance may vary based on factors including:

• Usage environment
• Product configuration
• Software compatibility
• Maintenance practices
• User operation
• Product settings
• Connected equipment
• Network conditions
• Third-party accessories

Soft Repairs does not guarantee specific results, performance outcomes, compatibility results, uninterrupted operation, or suitability for a particular purpose except where required by applicable law.

Product Information and Warranty References

Any references to manufacturer warranties, warranty periods, warranty features, or warranty coverage displayed on the Website are provided for general informational purposes only.

Such information may come from:

• Manufacturers
• Authorized distributors
• Product documentation
• Supplier-provided materials
• Publicly available product information

Because manufacturers and suppliers may revise warranty terms without prior notice, customers should verify warranty details directly with the applicable manufacturer before relying on Website information.

Product Registration

Certain manufacturers may require product registration to activate, validate, extend, or manage warranty coverage.

Customers are responsible for completing any registration process required by the manufacturer.

Failure to comply with manufacturer registration requirements may affect warranty eligibility or available coverage.

Soft Repairs is not responsible for missed registration deadlines or rejected warranty claims caused by incomplete registration.

Warranty Claims

Warranty claims may require customers to provide information such as:

• Proof of purchase
• Product serial number
• Model information
• Purchase date
• Photographs or videos
• Description of the issue
• Product-registration details
• Diagnostic or troubleshooting information

The applicable manufacturer or warranty administrator may determine whether a product qualifies for repair, replacement, refund, or another remedy.

Soft Repairs does not control manufacturer claim decisions or processing requirements.

Repair and Replacement Services

Repair, replacement, technical service, or warranty-related requests may be subject to procedures established by the applicable manufacturer, supplier, distributor, or warranty administrator.

Soft Repairs does not guarantee:

• Repair availability
• Replacement availability
• Repair completion timeframes
• Replacement completion timeframes
• Service-center availability
• Parts availability
• Approval of warranty claims
• Continued manufacturer support

These matters remain subject to manufacturer programs, policies, resources, and service capabilities.

Product Compatibility Disclaimer

Customers are responsible for reviewing product specifications, system requirements, and compatibility information before making a purchase.

While we make reasonable efforts to provide accurate product information, Soft Repairs does not guarantee compatibility with:

• Existing equipment
• Software environments
• Network configurations
• Operating systems
• Third-party accessories
• Specialized applications
• Legacy systems
• Future software or hardware updates

Customers should independently evaluate whether a product is suitable for their intended use.

Opened, Installed, or Used Products

Opening, installing, activating, configuring, modifying, or using a product may affect return eligibility or manufacturer warranty coverage.

Customers should review the applicable Return & Refund Policy and manufacturer warranty terms before installing or extensively using a product.

Certain warranty services may require the customer to contact the manufacturer directly rather than returning the product to Soft Repairs.

Third-Party Warranty Services

Some products may include optional or separate warranty services provided by third parties.

These services may be governed by independent terms, conditions, eligibility requirements, fees, exclusions, and claim procedures.

Soft Repairs does not control and is not responsible for the administration, performance, availability, or decisions of independent warranty providers.

Limitation of Liability

To the fullest extent permitted by applicable law, Soft Repairs shall not be liable for:

• Manufacturer warranty decisions
• Warranty claim denials
• Repair delays
• Replacement delays
• Product performance variations
• Manufacturer service issues
• Third-party warranty administration
• Discontinued warranty programs
• Service-center limitations
• Parts unavailability
• Customer failure to follow warranty procedures

Nothing in this Disclaimer limits rights or remedies that cannot legally be excluded or restricted under applicable law.

Consumer Rights

This Disclaimer does not limit any rights customers may have under applicable consumer protection laws.

Where required by law, certain warranties, guarantees, remedies, refunds, repairs, replacements, or other protections may apply regardless of the terms described in this Disclaimer.

Relationship to Other Policies

This Disclaimer should be read together with our:

• Terms & Conditions
• Product Information Disclaimer
• Return & Refund Policy
• Sales & Order Policy
• Website Legal Disclaimer
• Shipping Policy
• Delivery Policy

If an inconsistency arises, applicable consumer protection laws will prevail where required.

Changes to This Disclaimer

We reserve the right to modify, revise, or update this Warranty & Manufacturer Disclaimer at any time.

Changes become effective when published on this page unless otherwise stated.

Continued use of the Website after updates are published constitutes acceptance of the revised Disclaimer.

Contact Information

For questions regarding this Warranty & Manufacturer Disclaimer, please contact:

Soft Repairs

Address: 901 N Market St Apt 100Wilmington, DE 19801 

Email: contact@softrepairs.com 

Contact Number: (+1) 813-687-8163 

Website: softrepairs.com